Terms and Conditions

Payment: Delinquent Accounts will be subject to a 30% APR finance charge (0.17% per day) plus collection and legal costs if incurred. A 25.00 fee will be applied to all returned checks.  

Delivery: Unless otherwise noted, delivery will be made F.O.B. Nationwide Security Cameras & Spy Equipment, Inc. (continuing on these terms and conditions of sales as Nationwide Security Cameras & Spy Equipment, Inc.) to be paid by purchaser. Risk of loss passes to purchaser upon delivery by Nationwide Security Cameras & Spy Equipment, Inc. to common carrier.  

Return Merchandise Authorization (RMA) policy as follows:

1. RMA# is valid for 10 days from the date of issue. No Exceptions

2. No merchandise may be returned without prior written authorized RMA #

3. All returned merchandise must be accompanied by a copy of the invoice, and the RMA # written on the mailing label.

4. Nationwide Security Cameras & Spy Equipment, Inc. reserves the right not to replace product until the replacement is returned from Vendor.

5. All returns must be shipped prepaid (no COD accepted).

6.  “No Fault Found” RMA items can be returned for credit with at 15% restocking fee or shipped back at purchaser’s expense.

7. RMA items will be repaired or replaced at Nationwide Security Cameras & Spy Equipment, Inc.’s discretion. BE SURE TO CLEARLY MARK THE RMA NUMBER ON THE OUTSIDE OF THE BOX AND ENCLOSE THE PROOF OF PURCHASE, OTHERWISE, YOUR RETURN WILL BE REFUSED. FREIGHT COLLECT OR COD RETURNS WILL ALSO BE REFUSED.

Restocking Charge: If Nationwide Security Cameras & Spy Equipment, Inc. accepts returned merchandise, there will be a fifteen percent (15%) restocking charge unless Nationwide Security Cameras & Spy Equipment, Inc. has made other arrangements. Any merchandise returned or exchanged must be approved by Nationwide Security Cameras & Spy Equipment, Inc. ABSOLUTELY NO REFUNDS. 

Limitation of Liability: Nationwide Security Cameras & Spy Equipment, Inc. will not be responsible for consequential damage to the system or its components caused by either internal or external equipment, shorted connections or components not installed or obtained from Nationwide Security Cameras & Spy Equipment, Inc. Nationwide Security Cameras & Spy Equipment, Inc. shall not be liable for damage to painted surfaces due to physical abuse, excessive use, liquids, chemicals spilled upon or inside the components including oxidation or corrosion to components caused by exposure to salt air. 

The limited warranty also does not cover any losses or damages that may occur as a result of:

1. Shipping or improper installation or maintenance.
2. Misuse, neglect or improper environment.
3. Any repair, modification, adjustment or installation of options/parts by anyone other than a Nationwide Security Cameras & Spy Equipment, Inc. authorized service center, excessive/inadequate electrical power surges or other irregularities.

Digital Video Recorder (DVR) Policy: Nationwide Security Cameras & Spy Equipment, Inc. is solely responsible for the maintenance and technical support of the DVR itself. Due to liability and legal issues, Nationwide Security Cameras & Spy Equipment, Inc. is unable to assist in the areas of networking, firewall and/or anything outside the performance of the actual DVR purchased from Nationwide Security Cameras & Spy Equipment, Inc. In the event that a DVR is being returned for repair, all hard drives run the risk of having their data deleted or reformatted. All data will be lost. It is advised that all DVR data be supported by a secondary source of back up before sent in for repair.  

Manufacturer’s Warranties: Nationwide Security Cameras & Spy Equipment, Inc. will assist dealers in the repair or return of products covered under the warranty upon request. Nationwide Security Cameras & Spy Equipment, Inc. in no way claims responsibility for these products or their warranties.  

Legal Costs: The undersigned agrees to pay all invoices within the terms of the sale and further agrees to pay all collection costs and attorney fees necessary to collect pay due accounts. 

Thank you for your cooperation and understanding of our Terms and Conditions of Sale.